Effective Date: August 3, 2026
Welcome to Eastmade. These Terms & Conditions ("Terms") govern your use of https://eastmade.in and https://shop.eastmade.in (collectively, the "Website"), including any products, services, and communications provided by Eastmade.
By accessing or using our Website, placing an order, or communicating with us through WhatsApp or other channels, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.
By using our Website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.
We strive to ensure that product descriptions, images, specifications, and prices are accurate. However:
Product images are for illustrative purposes and actual products may vary slightly.
Colors may appear differently depending on your device or display settings.
Product availability is subject to change without notice.
We reserve the right to discontinue or modify products at any time.
All prices displayed on the Website are subject to change without prior notice.
While we make every effort to ensure pricing accuracy, we reserve the right to cancel or refuse any order resulting from pricing errors, technical issues, or incorrect product information. If payment has already been received for a cancelled order, a full refund will be issued.
When you place an order:
You agree that the information provided is accurate and complete.
All orders are subject to acceptance and availability.
We reserve the right to reject or cancel any order for any reason, including suspected fraud, stock unavailability, pricing errors, or legal compliance.
You will receive confirmation after your order is accepted.
Payments are processed through secure third-party payment providers.
Eastmade does not store your complete payment card details.
Orders will be processed only after successful payment confirmation unless Cash on Delivery (if offered) is selected.
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery may be affected by:
Courier delays
Weather conditions
Government restrictions
Force majeure events
Incorrect shipping information provided by the customer
Risk in the products passes to the customer upon successful delivery.
Returns, replacements, and refunds are governed by our applicable Return and Refund Policy.
Refund eligibility depends on product condition, return timelines, and the nature of the issue reported.
If you create an account, you are responsible for:
Maintaining the confidentiality of your login credentials.
Restricting access to your account.
All activities occurring under your account.
Notify us immediately if you suspect unauthorized access.
You agree not to:
Use the Website for unlawful purposes.
Attempt unauthorized access to our systems.
Interfere with the operation or security of the Website.
Upload malicious software or harmful code.
Copy, reproduce, or exploit Website content without written permission.
By providing your mobile number or initiating communication through WhatsApp, you consent to receiving messages related to:
Orders
Shipping updates
Customer support
Returns and refunds
Service-related notifications
You may stop WhatsApp communication by contacting our support team; however, essential order-related communications may still be sent where necessary to complete your purchase.
All Website content, including but not limited to:
Logos
Branding
Product listings
Images
Graphics
Text
Website design
Software
is owned by or licensed to Eastmade and is protected under applicable intellectual property laws.
No content may be copied, distributed, or reproduced without prior written consent.
To the maximum extent permitted by law, Eastmade shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Use of the Website
Delay in delivery
Product availability
Service interruptions
Technical errors
Third-party services
Our total liability shall not exceed the amount paid for the applicable order.
The Website and all products and services are provided on an "as available" and "as is" basis.
We make no warranties, express or implied, regarding uninterrupted availability, accuracy, or suitability for any particular purpose.
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We reserve the right to update or modify these Terms at any time.
Updated Terms become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts where Eastmade's principal place of business is located.
If you have any questions regarding these Terms & Conditions, please contact us:
Eastmade
Websites:
Email: info@eastmade.in
