Effective Date: August 3, 2026
Eastmade ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://eastmade.in, https://shop.eastmade.in, or communicate with us through WhatsApp and other channels.
We may collect the following information:
Name
Email address
Phone number
Shipping and billing address
Order and transaction details
Payment status (we do not store complete payment card information)
Communications sent through WhatsApp, email, contact forms, or customer support
Device information such as browser type, IP address, and usage data collected through cookies and analytics tools
We use your information to:
Process and fulfill orders
Deliver products and services
Respond to customer inquiries
Provide customer support
Send order confirmations and shipping updates
Communicate through WhatsApp regarding orders, support requests, and other customer service matters
Improve our website and customer experience
Prevent fraud and maintain security
Comply with legal obligations
If you contact us through WhatsApp or provide your phone number for order updates or customer support, we may send messages related to:
Order confirmations
Shipping notifications
Customer support
Return or refund updates
Important service-related notifications
We do not send unsolicited marketing messages through WhatsApp without applicable consent where required by law.
We may share your information with trusted service providers only when necessary, including:
Payment processors
Shipping and logistics partners
Customer support platforms
Website hosting providers
Analytics providers
WhatsApp Business Platform service providers
We do not sell or rent your personal information to third parties.
Our websites may use cookies and similar technologies to:
Remember your preferences
Improve website performance
Analyze visitor activity
Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
We retain personal information only for as long as necessary to:
Complete orders
Provide customer support
Meet legal and accounting obligations
Resolve disputes
Enforce our agreements
Depending on your jurisdiction, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Our websites may contain links to third-party services or use third-party providers for payments, shipping, analytics, or communications. These providers maintain their own privacy policies, and we encourage you to review them.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
If you have any questions about this Privacy Policy or wish to request access to or deletion of your personal information, please contact us:
Eastmade
Website:
Email: info@eastmade.in
For data deletion requests, please email us with the subject line "Data Deletion Request" and include sufficient information to identify your account or order. We will respond within a reasonable time and in accordance with applicable laws.
